Privacy Policy

1) Scope & Controller

This Privacy Policy explains how BloqLab (“we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit or use our websites and online services (the “Services”). The data controller is BloqLab LLC. Postal address: 108 E Prospect Ave, Burbank, CA, 91502. Contact: info@thebloqlab.com. EU/UK representatives (if required by law): EU — N/A; UK — N/A.

2) Information We Collect

We collect information in the following ways:

• Information you provide – such as name, email, phone, company, and any content you submit through forms, support requests, or project communications.
• Automatically collected data – including IP address, approximate location, device and browser information, pages viewed, referring URLs, and cookie or similar identifiers.
• Information from third parties – such as analytics providers or payment processors, where permitted by their own policies and applicable law.

3) How We Use Information

We use personal information for the following purposes:

• To provide, operate, and maintain the Services.
• To respond to inquiries, support requests, and feedback.
• To analyze usage and improve performance and design.
• To personalize content or communications where appropriate.
• To detect, prevent, and address security, fraud, or abuse.
• To comply with legal obligations and enforce our terms.

We do not sell personal information.

4) Legal Bases (GDPR/UK GDPR)

Where EU/UK data protection laws apply, we rely on:

• Performance of a contract – to deliver our Services or respond to your requests.
• Legitimate interests – such as improving the Services, ensuring security, and preventing fraud, balanced against your rights and freedoms.
• Consent – for certain activities (e.g., some cookies or marketing), which you can withdraw at any time.
• Legal obligations – where processing is required by law.

5) Sharing & Disclosure

We do not sell personal information. We may share personal information with:

• Service providers – such as hosting, analytics, payment processing, and email services, bound by contractual confidentiality and security obligations.
• Professional advisors – such as lawyers and accountants, when reasonably necessary.
• Legal and safety purposes – to comply with law or respond to lawful requests, or to protect rights, property, or safety.
• Business transfers – in connection with a merger, acquisition, or sale of assets.
• With your consent – when you direct us to share or otherwise consent to sharing.

6) Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize the data, subject to technical and legal limitations.

7) International Transfers

We may transfer personal information to countries other than your own (including the United States). Where required by law, we use appropriate safeguards (such as Standard Contractual Clauses) to protect personal information transferred internationally. You can contact us for more information.

8) Your Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of certain information.
• Object to or request restriction of certain processing.
• Receive a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact info@thebloqlab.com. We may need to verify your identity before responding. You can also lodge a complaint with your local supervisory authority.

9) Children’s Privacy

Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10) Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11) Cookies, Analytics & Ads

We and our partners use cookies and similar technologies to operate the Services, analyze usage, improve performance, and (where permitted) personalize content. You can manage cookies via your browser settings and, where applicable, via our cookie banner or preferences. Disabling some cookies may limit certain functionality.

To learn more about how some analytics providers use data, you can review their documentation, for example: https://policies.google.com/technologies/partner-sites

12) "Do Not Track"

Some browsers send “Do Not Track” signals. There is currently no widely accepted standard for responding to these signals, and we do not respond to them at this time. If standards change, we may update this section.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Last updated” date and will be effective when posted. For material changes, we may provide additional notice. Your continued use of the Services after any updates constitutes acceptance of the updated Policy.

14) Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at info@thebloqlab.com or by mail at: 108 E Prospect Ave, Burbank, CA, 91502.

California Notice at Collection (CPRA)

We collect the categories of personal information described above for the business purposes outlined in Section 3. We do not “sell” or “share” personal information as those terms are defined by California law. California residents have rights to know, delete, and correct certain personal information, and to be free from unlawful discrimination for exercising these rights.

To exercise your California privacy rights, email info@thebloqlab.com. We will take reasonable steps to verify your identity before responding.